FAQ

Do you offer free shipping?

Yes. We offer free shipping.

My order has been dispatched, canI track it?

Once your order has been shipped, you’ll
receive a tracking number and tracking link via email. Note, it can take up to
7 days for shipping activity to update.

Have your tracking number on hand? You can
track your shipping status in www.17track.net 

Can I change or cancel my order?

Sure! You can cancel, or change your order
within 3 hours of confirmation. Please contact us with your name and order
number at: admin@novacafe.store.

3 hours after you place your order, we
won’t be able to make any changes or cancel it.

What methods of payment do you accept?

We accept ALL major credit cards.

All payments are securely processed with
128-bit encryption - nice! 💳